Getting Started

Understanding the Credit System

📅 Last updated September 5, 2025 • ⏱️ 4 min read

💳 WishBot Credit System Explained

WishBot uses a simple, transparent credit system where 1 credit = 1 video regardless of length. This makes pricing predictable and easy to understand.

🎯 Key Concept

Whether you create an 8-second TikTok video or a 64-second YouTube video, it costs exactly 1 credit. No hidden fees or variable pricing.

📊 Subscription Plans

🆓 Free Plan

  • 16 credits to get started
  • Perfect for testing and first-time users
  • No monthly commitment
  • Full access to all features

🎨 Creator Plan - $19/month

  • 60 credits per month
  • Ideal for small businesses and content creators
  • Priority processing
  • Email support

🚀 Pro Plan - $79/month

  • 400 credits per month
  • Perfect for marketing agencies and larger businesses
  • Fastest processing times
  • Premium support
  • Bulk video creation

⚡ Credit Usage & Management

When Credits Are Deducted

⚠️ Important

Credits are deducted when video generation begins, not when it completes. This ensures fair usage even if generation fails.

Credit Balance Tracking

You can check your credit balance in several ways:

  • Chat Interface: Your balance is shown in the top-right corner
  • Member Dashboard: Visit /member for detailed usage
  • Before Generation: Balance is verified before each video

What Happens If You Run Out?

When you have 0 credits:

  • Video generation is paused
  • You can still chat and plan videos
  • Upgrade prompt appears
  • Easy one-click upgrade available

💡 Credit Optimization Tips

Plan Your Videos

  • Gather all requirements before starting
  • Use the chat to refine ideas without using credits
  • Consider creating series of related videos

Maximize Value

  • Longer videos (32-64s) offer more content value per credit
  • Upload logos and product images for better integration
  • Use platform-specific optimization features

🔄 Refund Policy

Credits may be refunded in these situations:

  • System failures: Technical errors during generation
  • API outages: When our video generation service is unavailable
  • Quality issues: Videos that don't meet minimum quality standards
✅ Automatic Refunds

Most refunds are processed automatically. If you experience issues, contact support@wishbot.us and we'll resolve it quickly.

🎯 Choosing the Right Plan

For Individuals & Small Businesses

Creator Plan (60 credits/month) works well if you create:

  • 2-4 videos per week
  • Regular social media content
  • Product promotions

For Agencies & Larger Businesses

Pro Plan (400 credits/month) is ideal for:

  • Multiple client campaigns
  • Daily content creation
  • A/B testing different video approaches
  • Seasonal campaign bursts

📈 Upgrade Process

Upgrading your plan is simple:

  1. Click the upgrade button in your dashboard
  2. Choose your preferred plan
  3. Complete secure Stripe payment
  4. Credits are added immediately
  5. Start creating more videos right away

Need help choosing the right plan? Contact our support team and we'll help you find the perfect fit for your video creation needs.